Knowledgebase – Phantomlover1717

TSM – Bug Reports

Flavor Lab - cannot start in Bonus round of Sweet Treat Event January 16, 2022
Product: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11 Pro OS Version 15.1How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Try to start it with any sim. It won’t.What do you expect to see? Connection Type […]
chameleonhope
Passive Sim affects Eco workshop shift (stuck on a specific day) January 16, 2022
Product: The Sims MobilePlatform:Android PhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung A32OS Version Android 11How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? 1. Start Eco workshop shift. 2. Check each passive Sim. What do you expect to see? 1. […]
sc3dqp9ugkbi

Removed sim appears to be busy, dosen't let me place my new house. January 15, 2022
Recently I had made one of my active sims passive and later on removed her from the house but she never left. She would keep roaming in my house and I couldn't interact with her at all. Tapping on her wouldn't do anything either. With the ongoing holiday sims festival we paid for the premium […]
YQEQH4X
Missing Content January 15, 2022
Paid for a pack in The Sims Mobile. Still haven't received it and Google Play won't give me a refund. This is 5 days and 6 (unanswered) Support Tickets later.
Litfamxo